Kelly
“I really appreciate the extra time you spent on coordinating the meetings, drafting a plan and schedule with escalation information. Your calm demeanor and your sense of urgency was key in getting a final resolution to the AACC problem, this was a great experience. You have a great team and I look forward to working with you again in the future.”
Humaira
“Your Technician has been a tremendous support for us and he’s simply AMAZING! We’ve had a lot of SEV 1 issues with our phone systems and nurse calls that have required immediate attention and he’s been on top of everyone of them. THANKS so much! Your technician has been a huge help as well as all of your other support team including dispatch. Thank you so much, appreciate your support!”
Aaron
“I want to reach out to you to inform you of how much we appreciate your technician coming into our area and fixing up our phones. We have had this issue in the past, and he is making it very easy to have the problem fixed. He is installing the buzzers and tweaking the phone functions to better accommodate our needs. I personally thanked him, but I wanted to reach out to his immediate manager to ensure he is thanked in whatever way possible. I can see the obvious effort he is putting into getting this done and seems to be done effectively and efficiently.”
A big Thank You to your technician.”
Nikky
“I wanted to take the opportunity to reach out regarding the amazing help we have received from support technician over the past week. He has been extremely attentive and receptive to our feedback and constant calls and communication regarding all of the technical issues we were having. He went above and beyond most days and we are very grateful for his help and dedication to this issue. I just wanted to make sure his hard work was recognized.”
Lisa
“I have heard from your customer service rep regarding scheduling a service appointment. She called when I was super busy and I want to just pass on my thanks to all of you for doing your utmost to get my problem solved. I really appreciate the help and for the outsourcing of a repair guy. I hope that you have a great rest of your day and to make sure that you know that you improved mine!”