Mitel
Platinum Partner
Collaborate and Communicate Seamlessly with Mitel
In today's fast-paced business world, effective communication and collaboration are critical to the success of any organization. With the right tools and technologies, businesses can streamline their communication processes, boost productivity, and improve overall performance. Mitel is a leading provider of communication and collaboration solutions that can help businesses achieve these goals.
Choosing the right partner is essential when it comes to implementing complex communication solutions, especially for large enterprises.
Unity has been a Mitel Platinum Partner since 2013, and this status is a reflection of our technical capabilities and exceptional customer service.
Our Mitel Portfolio
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Mitel MiVoice Connect
Mitel MiVoice Connect offers an all-in-one IP communications platform that includes unified communications and contact center capabilities. Mitel Connect, offers the most advanced, yet simple, collaboration capability of any unified communications vendor on the market today. Its unique distributed architecture makes it ideal for organizations with several, often smaller, sites like municipalities.
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Mitel MiCloud Flex
MiCloud Flex is a Premium integrated cloud communications solution in a dedicated and secure environment offering advanced customization and integrations. Secure, with a single, dedicated instance. Complete control over maintenance and update windows with a 99.999% SLA. High performance and efficiency for core voice. Has the full functionality of Mitel's MiVoice Business solution - in the cloud.
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Mitel MiVoice Business
Mitel MiVoice Business is a comprehensive and fully integrated IP based communications solution for medium- to large-sized business and enterprise. Mitel MiVoice Business comes with the most exhaustive list of features and capabilities in the marketplace, for example, complete hospitality solutions.
Unified Communications and Collaboration
Mitel is a leading provider of Unified Communications and Collaboration (UC&C) solutions for businesses of all sizes. Their solutions enable teams to communicate and collaborate seamlessly across various channels such as voice, video, instant messaging, and email. Mitel's UC&C solutions are designed to simplify communication and collaboration, increase productivity, and enhance customer engagement. Mitel's portfolio of solutions includes cloud-based, on-premises, and hybrid options, giving businesses the flexibility to choose the solution that best fits their needs.
With Mitel's UC&C solutions, businesses can enhance their communication and collaboration capabilities and improve their overall performance.
Mitel Contact Center
MiVoice Business’s fully integrated contact center solution can assist your business with the delivery of excellent customer service that helps nurture relationships and ensure operational efficiency. Mitel supports the following management, reporting, and advanced routing solutions as well.
Mitel enables previously stand-alone contact center functions, including ACD, IVR, outbound campaigns, and multimedia routing, to be integrated onto a single, centrally web managed, platform.
Supervisors and agents are connected to the Mitel Connect platform via intuitive user interfaces that provide the tools they need to deliver superior customer service. Mitel has versions for small and mid-size business as well as Enterprises.
Full Range of Desktop Devices and Applications
Mitel has the most comprehensive range of IP Desktop devices, accessories and room systems. From affordable entry-level IP phones to rich media information devices, MiVoice 5300 and 6900 Series have the right communications solutions for your employees. MiVoice Desktop Peripherals offer additional enhancements including the Mitel IP DECT Stand and DECT Handset that provides employees personal mobility.
MiVoice meeting room solutions make it easier for your employees to engage in the kind of productive collaboration that helps drive innovation. MiVoice meeting room solutions enable you to extend effective conferencing and collaboration throughout your entire business.
Mitel also offers both hard-button attendant/receptionist consoles that looks like a phone and a completely PC-based solution that provides the ability to view and change employee presence status.
Get Connected!
Call or Email Us Today!
Call: 1-877-736-2842
Email: sales@unityconnected.com