Unity Connect: Everything Your Business Needs
In today’s fast-paced and hybrid work environment, effective communication is more than a convenience—it’s a necessity. Unity Connect, our Unified Communications as a Service (UCaaS) platform, brings all your business communication tools under one roof. From instant messaging and voice calls to mobile access and call center management, Unity Connect delivers a powerful, cloud-based solution tailored for modern organizations.
Key Advantages of Unity Connect
Scalable and Flexible
Whether you're managing a small team or a large enterprise, Unity Connect grows with you. Its user-friendly interface ensures fast onboarding and requires little to no training.
Reliable and Secure
Hosted across two geographically dispersed Canadian data centers over 4,500 km apart, Unity Connect ensures 99.999% uptime with built-in redundancy and failover systems. Your data stays protected with enterprise-grade security, while your communications remain uninterrupted—even during regional outages.
End-to-End Support
From initial design and deployment to ongoing support, Unity Connect is fully managed by Unity Connected Solutions, acting as an extension of your own IT team.
Core Features
Instant Messaging: Collaborate in real time with colleagues and customers.
Application Integration: Seamlessly integrates with other SaaS tools to streamline workflows.
Mobile App: Available on iOS and Android—keep your team connected on the go.
Call Centre: Customizable call flows and robust features for inbound service and outbound campaigns.
Unified Platform Access: You can use it on your desktop (Windows/macOS), mobile devices, or IP desk phones from anywhere with a stable internet connection.
Built for Anywhere Work
Whether your team is in the office, on the road, or working remotely, Unity Connect empowers them to communicate and collaborate with confidence. Its mobile and desktop apps ensure business continuity and unified branding across all locations.
How-To Resources
We provide easy-to-follow guides to help your team maximize Unity Connect:
Desktop Client User Guide – Set up and optimize your desktop app.
Voicemail Setup – Learn to access messages and record greetings.
Phone Number Porting Guide – Seamlessly transfer numbers from your current provider.
Ready to Revolutionize Your Business Communications?
Unity Connect is more than a phone system—it’s a strategic asset for businesses seeking dependable, secure, and feature-rich communication. Let’s talk about how Unity Connect can elevate your operations.