Unity Connected Solutions awarded Avaya Partner in Customer Excellence 2016

Avaya Partner in Customer Excellence Winner

Newmarket, ON – Unity Connected Solutions awarded Avaya’s Partner in Customer Excellence for 2016

Unity Connected Solutions is proud to be the sole Avaya Partner to have achieved the prestigious Partner in Customer Excellence designation.

This designation is based on a rigorous customer satisfaction program requiring Avaya Partners to achieve a minimum satisfaction rating of 87% across all aspects of their business: sales, design, service.

Unity Connected Solutions the only Avaya Partner winner in Canada

For the 2016/2017 period, Unity Connected Solutions was the ONLY Avaya Enterprise Partner in Canada to achieve this standard.

“Unity Connected Solutions was created on the basis of delivering the highest level of customer service in Canada” stated Randy Bergeron, President. “We believe that this award is the proof of that vision, as it is based on real customer feedback.”

Win a result of Unity Connected Solution’s dedication to continuous improvement

“We are constantly improving our processes and practices to meet and exceed our customer requirements”, said Pat Lance, VP Sales, “achieving this designation shows that work paying off in tangible ways for our customers and prospective customers. With the changes to Avaya’s Partner program, AvayaEdge, Unity is now the only Diamond partner in Canada that is a Partner in Customer Excellence. We feel this truly reflects the value we bring to customers looking for a Unified Communications partner in Canada.

About Unity Connected Solutions

Unity Connected Solutions Inc. is a full-service solutions provider and a private company with Canadian headquarters in Newmarket, Ontario and US headquarters in Phoenix, Arizona. Branch offices are located in Toronto, Oakville, Montreal, Winnipeg, Calgary, Edmonton, and Vancouver.

Unity Connected Solutions Inc. is an AvayaEdge Diamond Partner, the only member of the Aura Alliance in Canada, an Avaya US Authorized Partner, a ShoreTel Gold Partner, an Authorized Panasonic Canada reseller, a Cisco Canada Premium Partner, and more. For more information, visit the Hosted IP Office pages at: www.unityconnected.com/hosted-ip-office


To learn more about this change , please contact :

Paul McDevitt || Media Relations
905-952-2534 || pmcdevitt@unityconnected.com
Unity Connected Solutions || www.unityconnected.com.