video_conferencingIntroduction to Unified Communications

Unified communications (UC) are, put simply, real-time services that organizations use. These include instant messaging, voice (voice over IP, or VoIP), and other Web-based solutions like video conferencing. Essentially, it’s any form of communication that uses a network.

Unity Connected Solutions offers the best and most affordable unified communications solutions. We can customize a system that grows with your organization, specifically catering to small- and medium-sized businesses (SMBs) and startup clients.

One of the biggest advantages of our solutions is that you can send and receive messages using different platforms. This way, you have flexibility in terms of how you communicate both internally and externally.

Benefits of Unified Communications for Your Business

A leading benefit of unified communications is cost savings. Phone bills can add up, especially if you have clients in other parts of Canada, in the U.S., or overseas. Our solution provides a cost-effective way to save on your phone bill while also still allowing for video conferencing.

We bring all your business’ communication tools together into an affordable whole that can be set up quickly and easily with our very user-friendly system. With that, you can communicate with your staff regardless of where they are and what device they are on.

Components of Unified Communications

Unified communications encompass many different components, including multimedia solutions like voice communications these include voicemail, e-mail, and fax. It can also include other components like pictures, videos, and other multimedia.

Unified communications also involves real-time communications like instant messenger, call screening, and paging. This is for facets of your business that require immediate attention. Our UC solutions also include data services to deliver Web data and online services. And if your organization performs e-commerce, UC can also handle online transactions in a safe and efficient manner; this includes online banking.

Important Questions About Unified Communications

If you are considering UC solutions for your SMB or startup, there are a few important questions you should consider. For example, how will it lower costs for your organization? One of the biggest cost savings comes from reduced long distance rates and being able to conference with clients over the Web.

One of the biggest concerns our clients have is about subscribers not being able to take part in services like video conferencing. With our system, they can indeed still participate. Many clients also wonder if they will have to replace their existing phone system with an IP one. To clarify, unified communications and IP telephony are not the same thing. If your organization is planning to make the transition to this gradually, we can assist you.

If you’re looking to cut costs and remain competitive in today’s increasingly connected world, Unity Connected Solutions provides cost-effective UC solutions that are ideally suited to SMB clients and startups. Contact us for more information today.