SUPPORT

Support

The Unity difference is brought to life through our people. Every Unity employee has a strong sense of professionalism and is committed to our customers. Our management team is just as committed to our employees and representatives who give so much to keep our customers satisfied – our customer satisfaction survey results compiled by Software International Inc. have exceeded 97% excellent for the last two years. Currently the Unity team provides support for over 3000 systems across Canada, in more than 200 cities.

Unity is a great place to work and this shines through our people to our customers every day. As a services based company it is of the utmost importance to make every customer experience enjoyable and easy. We empower our people to make that possible, and every request is viewed as an opportunity to prove ourselves.

Our technicians are Factory CERTIFIED to support solutions from:

If you are looking for a reliable, customer focused service company, give us a call, we would be happy to discuss the servicing of your communications needs. Call 1-866-718-6489, ask for Service.

Remote Equipment Support








US and Canada 24 Hour National Response Center: 1-800-295-9565

Unity’s Capabilities

  • Sales, service and installations of business telephone systems
  • 24-hour emergency service-NATIONWIDE
  • Toll free national customer access
  • Major emergency repair response within 2 hours
  • Fault detection and automatic reporting
  • Comprehensive point of sale and post warranty maintenance
  • Complete telephone tech support for all clients
  • Data networking/LAN
  • Voice over IP
  • Committed sales, installation, fulfillment and operation associates
  • Certified factory trained technicians
  • Professional project management