There are many communications tools available to us today. We all have preferences but they may change depending on the situation. It might depend on your location, time of day or what device you have available. What if you could choose different communication methods and not have it be dictated exclusively on the limits of your current communications platform?
That’s what a modern Unified Communications platform delivers.
Unified Communications allows you to use any communications medium – voice, email, chat, SMS and more and still remain simply connected with your colleagues.
It also provides ‘presence’, a capability that allows you determine how colleagues can see your current status. This simplifies the ability to find you and may even indicate the preferred way to reach out. For example, your presence shows you are on a conference call, so your colleague sends you a text for a quick update.