Microsoft 365 Business Voice is a cloud-based phone system built-for productivity. It integrates into Office 365 for an all-in-one communication solution that brings together calling, meetings, and messaging into a single application, Microsoft Teams.
Microsoft 365 Business Voice
The phone system designed for Office 365
Built for productivity
All-in-one Communications
Transform how work gets done by unifying calling, chat, meetings, calendar, and email.
Easy and Intelligent Calling
Communicate with more flexibility, ease, and intelligence so you can stay connected.
Delivered from Microsoft's Cloud
Work confidently with a reliable and secure cloud-based solution.
All-in-one Communication
Calling, chat, and meetings in a single app
Simplify your communications by unifying calling with chat and meetings in Microsoft Teams.
Built-in audio conferencing
Add flexibility to your meetings with a dial-in number, integrated into every online meeting.
Do your best work, in one suite
Unified contacts and calendars across Teams & Outlook. Collaborate in the Office apps within calls and meetings
Easy and Intelligent Calling
Call from anywhere, on any device
Stay connected with a single phone number across computers, mobile devices, & desk phones.
Quick one-click calling & meetings
Call any number, schedule & join meetings, and turn chats into a calls with a single click.
AI-powered intelligence
Automatic voicemail transcription plus inline chat translation & real-time captioning in meetings.
Delivered from Microsoft's Cloud
Enterprise-grade calling
Keep your business running smoothly with built-in redundancy and load-balancing.
Manage in Office 365
Setup and management are centralized in the familiar Office 365 admin console.
One provider
Save time and money with one solution, one bill, and one low-monthly price.
True, Full Business Voice Solution
More Efficient Use of Bandwidth
Built for productivity
- Call from anywhere, on any device
- Caller ID, Call transfer and Call Park
- Teams certified devices (Personal/Meetings)
- All-in-one communication
- One-click calling and meetings
- Contacts in Outlook
- AI-powered translation & Transcription
- Built-in Office apps
Simple to manage
- Centralized administration across O365
- Billing and management
Enterprise-grade calling(optional)
- Reliable phone system
- Intelligent call routing & management
Business Voice Features & Capabilities
Call Control
Call Park
Call Forwarding
Call Transfer: Supervised & Blind
Call Delegation
Call Screening
Call Hold
Call Logs
Call Blocking
Do Not Disturb / Breakthrough
Distinctive Ringtones
Group Call Pickup
Shared Line Appearance
Visual Voicemail
Voicemail-to-email
Caller ID
One touch calling
Dial by name or number
Add Participants to a 1:1 Call
Presence
Outlook Integration
Calling Built-into Microsoft Teams
Teams Desktop & Mobile Apps
Teams-Certified Devices
Integrated Audio Conferencing
Unique Conferencing Dial-ins
Conferencing up to 250 Participants
Cloud PBX
Number Porting
Multi-level Auto Attendant
Multilingual IVR
Call Queue
Music on Hold
Global Call Routing
Location based routing
Emergency Location Based Routing
Exchange Calendar Call Routing
Dynamic E911
Multi-site Support
24×7 Customer Support
Single Sign-On
Local Numbers
Toll-free Numbers
Company & User Phone Numbers
Extensions
Integrated Calling Plan
Bring Your Own Calling Plan
(Direct Routing)
Performance Reports
Quality of Service Reports
Call Logs
Call Monitoring
Call Analytics
Call Quality Dashboard
Device Management
Media Bypass Support
Expanded SBC Support
Business Voice Devices
For every work experience, for any space and any working style, there’s a Microsoft Teams device to choose from. Having Teams UI on desk phone delivers a seamless Teams experience across a variety of certified devices. Microsoft Teams Rooms brings a modern, easy to use and consistent experience to all meeting spaces with one touch join and a rich set of AI enabled capabilities.
We sell the Yealink series of handsets, for those looking for a traditional business calling experience, which are certified to work with Microsoft Teams.
Not ready for full Microsoft 365 Business Voice?
Unity 365 PBX Connect
Not every company may be ready for the jump to a complete Microsoft Office 365 experience just yet. Perhaps you still have a significant investment in your existing PBX and need to plan a more controlled and graceful migration to Office 365 and Microsoft Teams.
Well, we have a solution for that. Unity SIP 365 PBX Connect.
We provide a custom Microsoft Certified Session Border Controller and SIP trunking. This immediately cuts your calling costs over traditional Telco trunks. It also integrates your traditional PBX with Microsoft Teams. Incoming calls will go to both your PBX desk phone AND your Teams device(s). You choose how to take the call. And all unanswered calls will go to your single Teams inbox.
Why Unity for your Microsoft 365 Business Voice?
Deep Voice Expertise
Unity Connected Solutions has been designing, implementing and supporting voice solutions for over 15 years. Our team has incredible expertise with thousands of years of experience.
We have experience with traditional premise based systems, cloud systems and hybrid solutions.
We understand real-time voice communications. There can be challenges ensuring the highest voice quality if not implemented well. We have helped solve our customers ‘VoIP’ challenges on premise and are doing it again as they migrate to the cloud.
Flexibility
We understand that every organization is different. From existing technology infrastructure, size of their IT team, business processes and more.
That is why we offer a broad array of products and services, including SIP trunks, SIP 365 and Managed Services.
We have seen it all before and can guide you on your best path to a Microsoft 365 calling solution.