Privacy Policy

Unity Connected Solutions website located on www.unityconnected.com are owned and operated by Unity Connected Solutions Inc. from Canada and the United States. Throughout the Site, the terms “we”, “us”, “Unity Connected Solutions”, and “our” refer to Unity Connected Solutions Inc. We offer the Unity Connected Solutions platform, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. Service means the unity connected website

We comply with the Canadian PIPEDA

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

PERSONAL INFORMATION WE COLLECT

Personal information you provide to us (PII or Personal Data).  Personal information you may provide to us through the Service or otherwise includes:

  • Marketing data, such as the email address or contact details that we use to send marketing communications and your preferences for receiving communications about our activities, events, sweepstakes and contests.

  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

  • Unity Connect Mobile App, The below information is collected specifically for use on our Unity Connect Platform.

    • Phone Number: We collect your phone number to enable cellular calling.

    • Email Address: We collect your email address for single sign-on and identity access management.

    • Contacts: We collect your contacts to facilitate app functionality.

    • Voice and Video Recordings: We collect voice and video recordings for VoIP calls and call recordings.

    • Images/Videos/Files: We collect images, videos, and files for multimedia messaging.

    • Device IDs and Diagnostic Data: We collect device IDs and diagnostic data for analytics.

    • In-App Messages: We collect in-app messages for chat.

Automatic collection.  We and our service providers may automatically log information about you, your computer or mobile device, and your activity occurring on or through the Sites, such as:

  • Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, the website you visited before browsing our site, and general location information such as city, state or geographic area.

  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.

Cookies and similar technologies.  Some of our automatic data collection is facilitated by cookies and similar technologies.  See our Cookie Policy for more information. 

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

Service delivery.  We may use your personal information to:

  • communicate with you about the Service, including by sending you announcements, updates, security alerts, and support and administrative messages;

  • provide customer support and maintenance for the Service;

  • Unity Connect Mobile App

    • facilitate cellular calling and multimedia messaging

    • manage your identity and access to our services

    • analyze how you use our services to improve our functionality and user experience

Direct Marketing.  We may use your personal information to send you Unity Connected-related marketing communications as permitted by law.  You will have the ability to opt-out of our marketing and promotional communications as described in the Your Choices section below.

For research and development.  We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. 

To comply with laws and regulations.  We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities. 

With your consent.  In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law. 

HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your personal information with the following third parties and as otherwise described in this Privacy Policy or at the time of collection:

Service providers.  Companies and individuals that provide services on our behalf or help us operate the Service or our business (such as order fulfillment, shipping, payment processing, customer support, hosting, analytics, email delivery, marketing, database management services, returns processing and risk and fraud mitigation). 

Third party platforms.  Social media and other third party platforms that you connect to the Service, such as when you use options to access the Service by logging into a social media platform.  Please note, we do not control the third party’s use of your personal information.

Professional advisors.  Professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others.  Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate to comply with law or for the compliance, fraud prevention and safety purposes described above.

OTHER SITES AND SERVICES

The Sites may contain links to other websites and online services operated by third parties.  These links are not an endorsement of, or representation that we are affiliated with, any third party.  In addition, our content may be included on web pages or online services that are not associated with us.  We do not control third party websites or online services, and we are not responsible for their actions.  Other websites and services follow different rules regarding the collection, use and sharing of your personal information.  We encourage you to read the privacy policies of the other websites and online services you use.

SECURITY PRACTICES

The security of your personal information is important to us.  We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect.  However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

ANALYTICS

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

 

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

CONTACT US

If you have any questions about this Privacy Policy, please contact support@unityconnected.com