Avaya Aura Collaboration Environment is a Unified Communications (UC) application development platform that enables customers and ISVs to build communications-enabled applications. The platform uses modern programming languages, so no CTI or telephony knowledge is required.
- Enables speedy, simple development and deployment of collaboration-enabled applications.
- Provides a hub for integrating multi-channel unified communications and contact center capabilities into new applications built by customers and ISVs
- Eliminates need for specialized communications technology skills to develop secure, highly available, repeatable, cloud-ready applications
- Applications deployed are automatically scalable, highly available and secure
- Applications are cloud-ready – Collaboration Environment is completely virtualized
- A snap-in model that enables rapid, more cost-effective solution development and repeatability
- A common set of methods are used for voice, video, email and SMS
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