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Avaya offers customers a complete suite of products spanning communications and networking. Avaya’s heritage goes back to AT&T and Nortel Networks. Avaya not only has a comprehensive product portfolio but also continues to invest a significant portion of its revenues in R&D – as well as investing in strategic acquisitions.

Unity Connected Solutions has been an Avaya Partner since its inception, and is one of the few Partners in Canada to reach Diamond status – winning numerous awards for quality of support.

Unity is Avaya’s only Diamond Partner with operations both in Canada and the United States.

Unity is also the only Aura Alliance partner in Canada. An exclusive club of partners delivering the highest quality customer service – globally.

We have over 1,500 Avaya installations across Canada, sell and support customers in the USA via our Arizona office and globally through our Alliance Partner program.

Even though Avaya itself is a fairly young company, due to Avaya’s heritage, many of our customers have had an Avaya or Nortel solution going back over decades – through upgrades and system migrations – proving the long term value and robustness of these solutions.

Avaya products cover all segments of the market, from the very small through to midsize to the very large. Avaya has products to address specific areas like collaboration, video and contact centre.

A while ago Avaya made a commitment to open standards. Solutions based on those open standards let customers move forward and integrate into their business applications. Avaya has lived up to that commitment with tens of thousands of available applications and integrations.