Anytime, Anywhere Collaboration

Most organizations love the idea of collaboration but are unclear on how to deploy and manage it. Some managers need to ‘eyeball’ their employees to manage them; at the same time younger employees are used to a world where they are mobile but always connected. The answer is a business communications tool which accommodates both worlds. The answer is Hosted IP Office.

Hosted IP Office offers different types of workers different capabilities to make them more productive. Here is a list of the most common work types:

  • Power User
  • Office Worker
  • Mobile Worker
  • TeleWorker
  • Receptionist
  • Customer Service Agent
  • Customer Service Supervisor

Smartphone Conferencing

Set up & Manage conference calls from your Smartphone. Take full control of conference calls. Tap to add, mute or disconnect callers to manage conferences as easily as if you were at your desk.

Prioritize messages

Get all business voice and email messages on your smartphone. With Hosted IP Office’s visual voice mail, you can prioritize messages and respond to the most important ones first.

Presence

Use Presence to find and reach the right people. Tap your smartphone to let everyone know you’re available, on the phone, or in a meeting. Automatically get notified when colleagues’ Presence status changes for speedier collaboration.

Desktop Communications

Streamline communications – in the office or at home. Click to dial, see who’s available with presence, sync your calendar and more. Communications-enable desktop apps like Microsoft Outlook, Microsoft Lync and Salesforce.com.

Integrations

Hosted IP Office includes some key capabilities like two 64-party conference bridges that get people talking and can save on service provider fees; Including call recording and automatic call distribution. Hosted IP office also offers built-in video softphone and mobile and desktop video apps.

Hosted IP Office seamlessly integrates with your existing applications such as Microsoft Outlook, Microsoft Skype for Business (formerly Lync), and Salesforce.com to make desktop communications more efficient. And there are hundreds of third-party Avaya-certified applications, too. Click to dial, check colleagues’ presence, sync with contacts and calendars within your favourite desktop app. Just a few more ways Hosted IP Office enables better, faster, and smarter collaboration.

Hosted IP Office Collaboration Features

Flexible Mobility

Bring full desktop communications to your iPhone or Android Smartphone devices.

Your Tablet, Your Business Phone

Now you can make and receive business calls right from your Apple iPad device. Check colleagues’ presence and instant message (IM) to stay connected.

Directory

Your company directory in the palm of your hand. Bring your company directory everywhere for instant access to all your contacts. Call, email, IM and check presence for more meaningful collaboration.

Video on the Go

Conduct “face-to-face” HD-quality video meetings with colleagues, partners and customers wherever you are, using virtually any mobile device – including smart phones and tablets.

One Number

Take your phone extension with you. Calls to your office ring on any designated device, so you never miss a call. Log on to any IP desk phone in your network and it becomes your phone; get calls, messages, speed dials and more.

Geo-Presence

Map and track mobile workers. Need to get a service tech to a client quickly? With geo-presence, you can track the location of sales or service people right from your smartphone.

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