Category Archives: Unified Communication

Subscription models creating market disruption Cloud phone systems, like Unity Connected Solution’s Hosted IP Office are sold on a subscription basis. So rather than buying an item outright or making a one-time purchase, you pay a predictable amount on a regular basis, monthly for example. Some companies are still trying to work out if that […]

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When public cloud phone services go bad! As a provider of business phone systems – premise based and cloud – it is not uncommon to run into customers, large and small, that have decided to run their business on public applications. Public also being code for free or cheap. The sense, when chosen, is that […]

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Hosted IP Office adoption increasing There are many businesses considering their next steps when it comes to replacing their old phone system. This may seem daunting for a number of reasons: The current system is so old, technology has skipped a generations Those with experience in selecting the last system are no longer around The […]

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Why did Toshiba close its Telecommunications System Division? The recent announcement by Toshiba that it is shutting down its Telecommunications System Division took customers and dealers by surprise. But should it have been such a surprise? Toshiba not keeping up with technological change In our view, probably not. Technology goes through what John Chambers, the […]

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Unity Connected Solution’s customer The Crossing Studios: Avaya Midmarket Transformation winner Newmarket, ON – Unity Connected Solutions is proud to announce that one of its customers, The Crossing Studios, received the Avaya Customer Innovation award for Midmarket Transformation at Avaya Engage on February 15, 2017. The award is for companies that have demonstrated transformation of […]

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Unity Connected Solutions are Avaya’s 2017 Cloud Partner of the Year Newmarket, ON – On February 15, 2017, Avaya recognized Unity Connected Solutions as their Cloud Partner of the Year. Unity Connected Solutions is an Avaya EDGE Diamond partner (Avaya’s highest designation) and has been selling, designing, implementing and supporting Avaya based communications solutions for […]

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A lot of businesses are using cloud based applications today because of all the great advantages they bring. But cloud based unified communications is still a little embryonic. So we decided to delve a little deeper into why would this be. Well, in our humble opinion it’s because many of the current cloud based unified […]

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Unified communication solutions are revolutionizing the way that organizations of all sizes do business. Unified communications and collaboration providers are offering a number of ways clients can work with their employees and customers, including chat and video collaboration solutions. Unified communications solutions, such as Avaya IP Office, as well as cloud-based solutions are allowing businesses […]

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Health care is one of the most vital services and unified communications (UC) solutions are taking on a growing role in this field. There are a number of benefits that unified communications bring specifically to health care, such as improving management, communications, and workflow. Below are some additional advantages to unified communications solutions for healthcare […]

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Before you ask whether or not your organization needs unified communications solutions, you may just have another question: what is it? Put simply, unified communications (UC) solutions combine real-time applications, like instant messaging, telephones, video conferencing, interactive data, and desktop sharing with deferred communication services, such as e-mail, SMS, fax, and voicemail. Essentially, it’s a […]

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