07Apr, 2017

When public cloud phone services go bad!

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When public cloud phone services go bad! As a provider of business phone systems – premise based and cloud – it is not uncommon to run into customers, large and small, that have decided to run their business on public applications. Public also being code for free or cheap. The sense, when chosen, is that […]

04Apr, 2017

Business ready cloud communications

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Avaya IP office, Cloud, unified communications

A lot of organizations are using cloud based applications today because of all the great advantages they bring. But cloud based, business ready unified communications are still somewhat embryonic. A big factor is that many of the current cloud based unified communications solutions being offered are based on consumer platforms. They can be simple to use and […]

25Mar, 2017

Hosted IP Office Adoption Increasing

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Hosted IP Office adoption increasing There are many businesses considering their next steps when it comes to replacing their old phone system. This may seem daunting for a number of reasons: The current system is so old, technology has skipped a generations Those with experience in selecting the last system are no longer around The […]

23Mar, 2017

Why did Toshiba announce closure of its Telecommunications Systems Division?

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Why did Toshiba close its Telecommunications System Division? The recent announcement by Toshiba that it is shutting down its Telecommunications System Division took customers and dealers by surprise. But should it have been such a surprise? Toshiba not keeping up with technological change In our view, probably not. Technology goes through what John Chambers, the […]

23Mar, 2017

Toshiba announces closure of its Telecommunications Systems Division

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27Jul, 2015

The Value of a Network Assessment

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Technology is advancing quickly. Keeping up with innovation means your business must take steps to understand how a specific technology works and if or how that technology can benefit your company’s operations. These factors are equally as consistent within the communication industry. With business being more global than ever and digital becoming more and more […]

21Jul, 2015

What is Cloud?

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Cloud, cloud technology, hosted pbx

Technology companies certainly don’t help themselves by using arcane jargon, such as SIP or LTE to describe capabilities or confusing generic terms such as Cloud. There is nothing worse than hearing a term being used over and over again in the media on the web and not knowing what it means. So we’ll briefly cover […]

14Jul, 2015

First steps in choosing a new telephone system

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We created a handy guide – a roadmap – for customers who are taking another look at their current telephone system and deciding if it needs to be updated. Given that we don’t make these decisions very often – we have seen customers with systems that are nearly 20 years old it can be a […]

09Jul, 2015

Cloud: The Millenial’s telephone system

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Cloud, Collaboration, telephone systems

Millennial’s , people born in the 1980’s and 1990’s, are also known as the ‘Echo Boomers’ as they are the largest generation since the original Baby Boomers to join the workforce.Their ideas of work life and communications differ from those who were already in business – the tail end of the Boomers and Gen X-ers. This […]