21Dec, 2017

Avaya Partner in Customer Excellence 2018

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Unity Connected Solutions are an Avaya Partner in Customer Excellence – Again!   Newmarket, ON – On December 12, 2017, Avaya recognizes Unity Connected Solutions as a Partner in Customer Excellence Unity Connected Solutions is an Avaya EDGE Diamond partner (Avaya’s highest designation) and has been selling, designing, implementing and supporting Avaya based communications solutions […]
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19Dec, 2017

Avaya Successfully Completes Financial Restructuring

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On the 15th December, 2017, Avaya emerged from Chapter 11 after successfully completing it’s financial restructuring. Given that Avaya has the largest installed base of communications systems in Canada and globally, this will be great news for customers. Avaya filed for Chapter 11 on January 19th, to restructure its debt and financing to position itself […]
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07Apr, 2017

Subscription models creating market disruption

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Subscription models creating market disruption Cloud phone systems, like Unity Connected Solution’s Hosted IP Office are sold on a subscription basis. So rather than buying an item outright or making a one-time purchase, you pay a predictable amount on a regular basis, monthly for example. Some companies are still trying to work out if that […]
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07Apr, 2017

When public cloud phone services go bad!

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When public cloud phone services go bad! As a provider of business phone systems – premise based and cloud – it is not uncommon to run into customers, large and small, that have decided to run their business on public applications. Public also being code for free or cheap. The sense, when chosen, is that […]
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04Apr, 2017

Business ready cloud communications

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  • Avaya IP office, Cloud, unified communications
A lot of organizations are using cloud based applications today because of all the great advantages they bring. But cloud based, business ready unified communications are still somewhat embryonic. A big factor is that many of the current cloud based unified communications solutions being offered are based on consumer platforms. They can be simple to use and […]
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25Mar, 2017

Hosted IP Office Adoption Increasing

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Hosted IP Office adoption increasing There are many businesses considering their next steps when it comes to replacing their old phone system. This may seem daunting for a number of reasons: The current system is so old, technology has skipped a generations Those with experience in selecting the last system are no longer around The […]
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23Mar, 2017

Why did Toshiba announce closure of its Telecommunications Systems Division?

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Why did Toshiba close its Telecommunications System Division? The recent announcement by Toshiba that it is shutting down its Telecommunications System Division took customers and dealers by surprise. But should it have been such a surprise? Toshiba not keeping up with technological change In our view, probably not. Technology goes through what John Chambers, the […]
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