When Avaya acquired Nortel in 2009, it included their flagship PBX and Voice messaging platform CS1000 and CallPilot. These products have provided incredible Return on Investment (ROI) over the years, reliable and offering the best telephony capabilities. However, the CallPilot has now reached end of manufacture support for hardware and needs to be updated. Avaya’s next generation messaging platform is Avaya Officelinx. It is an exceptional system and the ideal migration path for Avaya CallPilot.
Currently Avaya are offering incentives to ease the pain for existing Avaya CallPilot customers looking to migrate to Avaya Officelinx. Now is the time to plan for that migration.