A lot of organizations are still running on legacy Avaya systems. It is no wonder as these systems have been workhorses; reliable, dependable and with the largest set of telephony features on the market.
Avaya, and Nortel whom Avaya acquired in 2005, both had an ‘evergreen’ strategy that committed to updates and upgrades to keep the systems current. Going from analogue to digital to VoIP over the years.
But those systems were based on architectures that can’t take them forward, that prevent them from offering the next generation communications and collaboration capabilities organizations need to move forward.
Avaya’s current platforms all offer that and more. Avaya IP Office (cloud or premise based), Avaya Aura, Avaya Officelinx, Breeze, Equinox and Oceana.