Avaya Communication Manager Migration

If you are running on an older version of Avaya Communication Manager, now is the time to consider migrating to one of Avaya’s newer, next generation solutions like Avaya Aura, Avaya IP Office or the cloud version, Hosted IP Office.


Avaya are offering incentives to make it easier AND affordable to upgrade your Avaya Communications Manager version 4 or 5 to Avaya Aura version 7.

Access the latest in communications and collaboration, like the great mobile applications that let your staff stay in touch no matter where located or the ability to create customer workflows that include communications.

The Migration Program

Eligible Customers

This program is intended for customers with Avaya Communications Manager version 4 or version 5 who are looking to migrate to Avaya’s flagship communications platform, Avaya Aura.

Program entitlement will be based on current licenses and options and is configuration dependent.

As a certified Avaya Diamond Edge Partner, Unity Connected Solutions can provide you more specific details of eligibility and pricing.

License Discounts

The base incentives revolve around discounted licenses to migrate from your current licenses to Avaya Aura version 7 licenses. These incentives can apply to the Avaya Aura Base, Core and Power licenses but also items like SBC, Avaya Officelinx (messaging) and contact centre applications.

Handset Discounts

Avaya has a large portfolio of handsets available. Many, if not all, the handsets you currently own, can be supported on the Avaya Aura platform, reducing the overall cost of migration.

But now may be the time to consider some newer handsets, with aggressive discounts, such as the J series – J129, J169 and J179, the 9608G and even the newest flagship Vantage handsets. Avaya are even giving a number of the spectacular, contemporary colour touch screen Vantage handsets away free with upgrades.

Get in Touch and We'll Walk You Through Your Options

If you are thinking of migrating a legacy Avaya platform to a next generation solution from Avaya, it is only reasonable that you would ask your vendor about their Avaya credentials.

Unity Connected Solutions have the highest Avaya accreditation – Diamond – and in all Avaya categories – SMB, Enterprise, Contact Centre and Video. We are the ONLY Avaya Partner in Customer Excellence for SMB AND Enterprise in Canada. We were the first Avaya Cloud Solutions Provider in Canada and won the Avaya Cloud Partner of the Year in 2015.

Unity Connected Solutions have installed and support several thousand locations across Canada with an Avaya system. We are the only Aura Alliance partner in Canada, an organization that helps organizations who do business across several countries, implement and support an Avaya solution.

Talk to us about how we can help you plan your migration.

Maintenance Contract

Still not sure about your migration path but need a trusted provider of support? Unity Connected Solutions provides full 24/7/365 support for Avaya systems. Yes, including statutory holidays. With offices and spares kits across Canada, we support from the smallest to the largest, most complex solutions.

See what we can do to help you get support today as you plan your future.

Avaya Portfolio

Avaya has a large portfolio of Unified Communications, Collaboration and Contact Centre technology. These solutions can support small to very large organizations; single site to multiple site. They offer cloud and premise options too.

To see the full Avaya portfolio, click the link below, or give us a call. We can review your current solution and guide you through the best Avaya option.

Customer Experience

Avaya changed its focus from products to customer experience to ensure that its portfolio became a game changer.

Customers can acquire ‘out-of-the-box’ functionality to rapidly take advantage of new Contact Center functionality or it can create more customized experiences using Avaya Oceana.

Your choice.

Team Engagement

All the low hanging fruit to reduce costs have been put in place. What next?

The next level of cost savings comes from making your team more efficient AND effective, solving problems faster, responding to customers or coming up with new ideas. Team Engagement.

Avaya offers platforms that offer the latest collaboration capabilities for the smallest to largest organizations.

Full Mobile Experience

All the Avaya portfolio are mobile experience optimized.

With the increasing use of mobile devices in business -smart phones, tablets and laptops – its imperative to make mobile workers experience seamless and transparent.

Get in Touch and We'll Walk You Through Your Options