Avaya

Unified Communications and Collaboration

Collaborate and Communicate Seamlessly with Avaya


Next-level on-site and cloud communications for enterprises and large businesses looking to radically transform their business operations. Avaya's game-changing solutions include phone systems, video collaboration applications and contact center solutions that drive results. Welcome to the world of seamless communications.

Avaya Unified Communications

The Avaya Portfolio We Offer

Avaya IP Office

Avaya IP Office is Avaya's flagship for small and midsize business. It is a simple, yet powerful, fully integrated Unified Communications (UC) and contact center solution, optimized for the small and mid-market. Avaya IP Office can start as small as 20 users, grow to 3,000 users, and can support Analog, Digital, IP or Soft Phones and video endpoints. Avaya IP Office can be implemented to offer simple telephony and messaging, or more complex mobility, integrated unified communications or contact centre. Avaya IP Office can support a single site or up to 150 locations.


Avaya Aura

The Avaya Aura® Platform delivers a different approach to engaged communications, transforming traditional, single-purpose solutions for voice, video, email and instant messaging into a true multimedia, multimodal architecture.


Avaya Aura enables Multi-Modal Unified Communications and Omnichannel Customer Experience Solutions; Delivers Cost Savings and a Smart, Evolutionary Path for Your Existing Communications; Integrating Communications into Critical Business Processes


Avaya Contact Centre

Avaya has been a Contact Centre leader for over two decades now, developing and delivering advanced contact centre applications for premise-based solutions.

Avaya has versions for Business and Enterprise customers.


Avaya Aura® Contact Center is a context sensitive, collaborative, voice and omnichannel customer contact solution that allows enterprises to anticipate, automate and accelerate customer interactions.




Avaya has been an industry leader for over 3 decades. If you have an older Avaya platform, we can help you migrate forward.

Unified Communications and Collaboration


Simplify the way communications and collaboration works at your business.
Move from being just connected to being truly productive, with tools that
let your people take an active role in creating value, delighting customers
and engaging colleagues in interactions that deliver meaningful results.


Explore Avaya communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more. Avaya solves the challenge of working in a world of mobility, apps, social, and cloud, your workforce becomes more seamlessly connected and productivity increases. Customer satisfaction rises and innovation thrives.


Mobility


Whether your employees are on the road, working remotely, or just at a different location, Avaya's intuitive tools and apps keeps them engaged, productive and reachable.



Hosted IP Office consistent unified experience

Unified Messaging


Unified Messaging is still at the heart of collaboration. With an increasingly mobile workforce, using smart phones, tablets and laptops, having a single point to access all messaging is paramount. Avaya Aura Messaging lets you:

  • Maintain Productivity with a Familiar User Interface
  • Use an Avaya or Microsoft Exchange Message Store
  • Add a Speech-Based Auto Attendant


Working from home

Preserving your Avaya Investment


Preserving your investment, the Avaya Platforms rationalize and streamline your enterprise communications system. Based on your budget, business strategy and user requirements, it preserves, adapts, consolidates, and extends your system. Voice, video and other communications services can be connected directly to business workflows, filtering and delivering the right information to the right people on the right device at the right time. Users get seamless interactivity across media, applications and devices. Your organization benefits from an infrastructure that’s designed for today’s mobile and dispersed workforce, supporting the smarter, faster, anytime / anywhere decisions that are critical to business performance.


Saving money

A Complete Desktop Portfolio


Avaya devices include deskphones, conference phones, wireless phones, and the Avaya Digital Workplace experience. All are designed to meet a wide range of needs including office and mobile workers, contact center agents and more. All leverage the feature rich communications and collaboration capabilities that the Avaya Platform delivers.

Want to hear more? 

You can call or email us below or better still fill out the form and we will get back to you.


1-877-736-2842 or 905-952-2540


sales@unityconnected.com