Mobile Duress

Hospitals, educational institutions, industrial sites, retirement living homes all have staff, clients, residents or students that could be anywhere on the property and suffer mobile duress. In any situation where someone needs help – the use of ‘panic’ or ‘help me’ buttons or pendants can be used to call for help, providing location information.

It might be staff who are in a high-risk environments or need others to help resolve a situation. It could be a student needing help on campus or a senior needing help in a hime. When this happens, we refer to it as mobile duress.

A speedy response is often critical in these circumstances. Knowing the location of the person needing help is crucial in providing the fastest response. So a system that can not only receive the alert but provide location based information when notifying respondents is key to a positive outcome.

Taking care of people

Situational Awareness and Positioning

Status Solution’s SARA stands for Situational Awareness and Response Assistant. Situational awareness is a risk management strategy that is intended to understand the threat and determine the best way to handle that threat. Today it is used as a framework for life safety, security, environmental monitoring and mass notification situations.

There are several ways to create and provide positioning information regarding the location of the ‘panic button.’ However, most rely on an 802.11 WiFi network as the underlying structure. This is an incredibly expensive and limiting infrastructure on which to base a life safety application. WiFi Access Points (APs) have a limited range, so it requires many to be installed to provide appropriate coverage, especially if being used for positioning. These all have to be powered and connect via Ethernet switches which would be expensive and difficult to put onto emergency power in the case of a power failure. Let alone the challenge to work outside to cover any external spaces.

Non-WIFI Wireless Mesh

Status Solution’s SARA uses wireless but not 802.11 WiFi. The SARA repeaters only require local powering as they interconnect with each other in a mesh arrangement. Because so few are required to provide coverage, these can be easily connected to the back up power source, meaning your emergency system will still be operating in a power failure situation – often when you most need it.

The building or campus is mapped during implementation so that the SARA positioning system (SPS) has location information. The SARA SPS uses vector mapping from the three closest mathematical matches to look up its pre-mapped database and can provide specific location information – the lounge, parking lot A, library, etc. This way location information is provided to the responder.

Automated Escalation

Mobile duress is mostly used in life safety situations. The need to escalate if the person notified does not respond is critical. Status Solution’s SARA uses pre-determined escalation paths based on the type of event. In the case of student on a campus, it would be to send to the security person closest to the area. However, if that person does not respond in a pre-determined time, it will escalate to the another security person, their supervisor or perhaps both.

Automating these tasks ensures that the organisation always follows the planned strategy in responding to the different events.

Common Mobile Duress Uses

These are the most common situations we have implemented a mobile duress solution with SARA:

  • Senior Living – Mobile Duress for residents who require help
  • Hospitals – Mobile Duress for clinicians/staff dealing with difficult patients or need help
  • Primary schools – Teachers, administrators can call for help without leaving students on their own
  • Universities/Colleges – Mobile Duress for students on their own on campus
  • Courthouses – Mobile Duress for judges, lawyers, jurors, guards.
  • Hotels – Mobile Duress for attendants or other lone workers or for VIP requests
  • Manufacturing – Mobile Duress for emergency situations

Wireless, Not WIFI

Status Solutions can install anywhere as it uses a wireless MESH system to manage alerts.

Status Solutions uses a series of wireless repeaters that simply require AC power and can cover vast distances. This means a Status Solutions system can fit into any environment, quickly, simply and cost effectively.

Wireless MESH is not Wifi. So it does not require expensive WiFi access points, does not suffer from Wifi interference and does not load or require upgrades to your data network.

A Wireless MESH solution allows Status Solutions to pinpoint the exact location of mobile duress buttons

Detailed Reporting

Detailed reporting means that organizations can both improve adherence to life safety and security plans, provide proof that actions took place at the specific time.

For public sector organizations Status Solutions provides complete reporting of every alert, the time the alert was received and acknowledged and the time the alert was resolved.

Full Integration

Status Solutions can integrate into a complete range of existing safety systems control panels and sensors such as:

  • Access Control
  • Security Panels
  • Fire Panels
  • Motion detectors
  • Audio Sensors
  • Glass-break detectors
  • Security Cameras
  • Building management systems
  • HVAC
  • Boilers
  • Pools/Spas
  • Fridge/Freezer temperature monitors
  • Moisture/Humidity Detectors

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