Higher expectations are placed on institutions that are responsible for the more vulnerable in our society which includes hospitals, senior and assisted living, and schools. Mass notification plays an integral role in an emergency preparedness planning.
While you can’t control all the causes of emergencies, certainly not the weather, you can control how you prepare, plan and respond. Emergency preparedness planning needs to embed communications into their disaster recovery scenarios.
With the tools available to us today, we can monitor and alert in real-time. We need to interface this with the ability to communicate appropriately – right person at the right time. This requires a system that can incorporate a variety of communication media – voice, text, email, etc – as well as the rules to determine when, who and how communication will take place. Best practice indicates that this should be automated.